Legal Resources® is only available through employers who are
sponsors of the plan. It is not offered to individual members. If you leave
your employer and wish to continue your Legal Resources® plan, you may do
so. You need to contact our Member Services Department as soon as possible
to set up an individual payment method. We can be reached 8:30 a.m. - 5:30 p.m.,
Monday - Friday at (757) 498-1220 or 1-800-728-5768.
Upon enrollment, members will receive in the mail a New Member Packet with a
Membership card. Along with your card(s), you will receive a detailed Summary of
Benefits which details all aspects of your coverage and fully defines your plan.
If you need new cards, please contact our Member Services Department.
If you have moved (within the state or out), changed your name, or
need to add dependents to your coverage, please contact our Member Services
Department immediately so we can update your member information. If we don't
know you have moved, any correspondence from us or your attorney might not reach
you.
It is important that you call your plan attorney immediately for
any scheduled proceeding such as a traffic matter, closing, court appearance, etc.
If you wait until the last minute, you might be left to handle things on your own.
Attorneys are booked for court appearances weeks and months in advance. They cannot
drop obligations to other members and clients to handle a matter for you on
short notice. Please be considerate of other members; call well in advance!
Also, many attorneys spend mornings in court. It may be easier to speak with them
in the afternoon.
When you call your plan attorney, be sure to let them know that you
are a Legal Resources® Member.
The plan covers the attorney fees for all the covered services listed
in the Summary of Services. You will be responsible for all non-attorney costs such
as filing and service fees, title searches and surveys, courier fees, etc.
For services covered under the Expanded Coverage Rider/Extended Benefits,
you will receive an attorney fee discount. You will arrange payment directly with
the attorney and your bills should reflect the appropriate coverage discount. A
retainer fee might be requested by the attorney, depending on the legal matter.
Since Legal Resources® is a benefit offered only through employers,
the primary payment method is payroll deduction. If you have left your sponsoring
employer and are paying Legal Resources® directly or are a sponsoring employer
with billing questions, you can contact our full-time Billing and Data Maintenance
Department. We can be reached 8:30 a.m. - 5:30 p.m., Monday - Friday at (757) 498-1220
or 1-800-728-5768.
Your Plan will cover pre-existing matters at a discounted or reduced
attorney fee under the Expanded Coverage Rider or Extended Benefits. If you have
any questions, please contact our Member Services Department. You need to join
Legal Resources® before you have a legal need.
Yes! The legal services provided by the plan attorney shall be available
to the following covered persons, (if identified in the Member Enrollment Form),
who shall be related to the Member as follows:
- Member and spouse, residing in same residence.
- Unmarried child (including adopted, step, and foster child) under
19 years of age who has the same address as the Member and/or is dependent upon
the Member for support and maintenance.
- A widow, widower, or a child of a deceased Member (who was
enrolled at the time of death), except as to matters arising out of the Members
death in which case the individuals shall be considered dependents until the matters
are concluded.
- An unmarried child (including adopted, step, and foster child)
under 23 years of age, who is dependent upon the Member for support and maintenance
and enrolled in a recognized full-time course of study at high-school or college.
Representation availability is based on the Member's Covered Area. A full-time
college course of study is defined as 12 or more credit hours per semester.
Yes! Your coverage includes the preparation and review of your Last
Will and Testament as well as periodic revisions. Ask your attorney about adding
a Contingent Trust Provision for minor children, a Medical Durable Power of Attorney,
and an Advanced Medical Directive ("Living Will"), which are included in your coverage.
Your dependent teenage children included on your enrollment form
are fully covered under your Legal Resources® Plan. In the event of a traffic
ticket, call your Plan Attorney immediately. Advice, counseling, and courtroom representation
are included in your coverage.
Conflicts may arise. If that happens, call the Legal Resources® Member Services Department at (757) 498-1220 or 1-800-728-5768.
The Master Plan will cover the attorney fees for the Legal Services
listed in your "Summary of Services." The Extended Coverage Rider provides up to
a twenty five percent (25%) attorney fee and /or legal assistant/paralegal fee discount
or reduced rate on customary and usual fees where specialized attorney services
are available. Your Plan Attorney will evaluate all factors, before representation
will be provided.
Yes, for most situations. If this happens, call our Member Services
Department to discuss the availability of a firm and arrange a referral if possible.
In the legal profession, attorneys may get involved in a case which
requires more court days than originally scheduled. In such a case, the law firm
should provide alternative representation or counseling when appropriate. If you
encounter a problem with your firm, please contact our Member Services Department.
Only the member is covered in a divorce. An attorney will not
meet with both parties to discuss their separation; it could create a potential
conflict of interest. Since you are the member, the attorney will prepare all
of the legal documents necessary for your uncontested divorce.
Legal Resources® cannot assist in any way with employer/employee
issues.
Legal Resources® covers attorney fees only. You will not be
billed an hourly attorney fee for a covered service. However, you are responsible
for non-attorney expenses such as filing fees, court costs, commissioner fees, title
work, service fees, and other non-attorney expenses incurred in the pursuit of your
legal matter. If you believe that you were billed attorney fees for a covered service,
call our Member Services Department.
Call your Plan Attorney. Your plan provides an initial attorney consultation
to review your legal situation and determine your entitlement and/or your responsibilities
under the law. Your attorney will recommend a course of action you can take to resolve
your situation. If you decide to retain your attorney in this situation, you will
be covered under the Expanded Coverage Rider/Extended Benefits Rider, which provides
an attorney fee discount, or reduced fee.
The legal proceeding related to the court date was initiated before
your effective coverage start dates; therefore, it is considered pre-existing. Signed
separation agreements and real estate documents are also considered pre-existing
situations. All pre-existing matters are covered under the Expanded Coverage Rider/Extended
Benefits at a up to 25 percent attorney fee discount or reduced fee.
Yes. Your coverage includes the legal assistance and representation
in connection with the refinancing of your primary dwelling. In addition, if you
are seeking a home equity loan, that is covered under the Expanded Coverage Rider
at a 25 percent attorney fee discount.
Legal Resources® provides a fully staffed Member Services
Department to represent members with attorney issues. Members may submit
complaints and grievances directly to this department.
Questions? Contact
us today!